Help Desk

Product Warranties

Geneva Watches and Heritage Travelware have their own limited lifetime warranties. This information is available with the purchased items.

Watches

Kenneth Cole watches have a limited lifetime warranty against defects in material or workmanship. Please click here to review warranty information and complete the Kenneth Cole Watch Repair form.

If you have additional questions regarding how to have your watch repaired, please reach out to Geneva Watch Group using the contact information below.

Phone Number: 800-874-0907
Email Address: cs@genevawg.com
Hours: Monday-Friday, 8:00 am to 5:00 pm EST

Men's Bags/Luggage

Heritage Travelware has a limited lifetime warranty against defects in material or workmanship. For information regarding how to have your item repaired, please obtain the style number from the inside of your item and contact us at 1 800 KENCOLE (1-800-536-2653).