Shipping Methods and Costs
Depending on the item(s) you purchase on www.kennethcole.com or at 1 800 KEN COLE and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are based on the shipping method of choice and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 2 pm EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Standard Shipping and Handling is available within the 48 contiguous states only (Saturday delivery is not available):
Free ground shipping when you spend $125 or more at kennethcole.com and 1 800 KEN COLE only. Shipping offer not valid at Kenneth Cole retail stores or Kenneth Cole Outlet stores. Offer based on merchandise total and does not include taxes or any additional charges. Free ground shipping applies only on the original order and a price adjustment for the free ground shipping is not valid on exchanges. Offer includes any APO/FPO that is US domestic based. Canada, Alaska, Hawaii and non-domestic based APO/FPO locations are excluded from the offer. Offer is subject to change without notice. Not valid for cash or cash equivalent. We reserve the right to verify customer billing information which may delay your order. Offer not valid on previously purchased merchandise or in conjunction with any other offer.
Some shipping restrictions may apply.
48 Contiguous United States
Military APO / FPO Addresses
Kenneth Cole Productions, Inc. is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from Kenneth Cole Productions, Inc., I hereby authorize Livingston International, an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to Kenneth Cole Productions, Inc., and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from Kenneth Cole Productions, Inc. Further, I also authorize Livingston International to forward any refund issued by the CBSA in my name, so that Kenneth Cole Productions, Inc. can be reimbursed.
P.O. Boxes in Canada