• Contact Kenneth Cole

Contact Kenneth Cole

Wondering when your order will arrive?
You can review your order by signing in to My Account or Order Tracking.

If you were unable to find your answer in the Help area of our website, select a topic below and click "continue" for more information. You will have the option to contact our Client Services Department if the information does not answer your question.


I have a question about an item
I want to know about the status of an order I have placed
I want to place an order
I have a question about an order I have received
I want to change or cancel my order
I have a question about your land-based Kenneth Cole New York Retail or Kenneth Cole New York Company (outlet) stores