FAQ
A reward program for customers to earn points with every purchase. Gain early access to new arrivals, online exclusives, birthday incentives, and redeem your reward points towards a purchase!
An opportunity to earn reward points by giving your friends $10 off their first order of $100+. Once they make a purchase, you will receive $10 off your next order. It’s our way of saying thanks for helping us grow our community.
You can only redeem your points at the set amounts of 100, 200, 300, 400, and 1,000 points.
Yes, please see our spend threshold guide below:
| Fixed Redemption Options | ||||
| Point Amount | Dollar Value | Purchase Minimum | ||
| 100 | $10 | $100 | ||
| 200 | $20 | $100 | ||
| 300 | $30 | $100 | ||
| 400 | $40 | $200 | ||
| 1000 | $100 | $300 | ||
All reward points will expire after 12 months of inactivity.
The points acquired in the purchase will be reverted back to the previous amount you had in your account.
No. You can only gain and redeem your reward points on KennethCole.com.
Yes.
No problem! Click "Forgot Password?" to reset your password. From there, you'll need to verify your email address and it will lead you through the process to get you back into your account.
At this time, points can only be earned off of unique dollars spent on our website. While points can be earned for purchasing gift cards, they can not be earned from spending them.