Client Services

SMS Text Order Tracking

You have the option to receive text notifications on your Kenneth Cole orders by signing up after your purchase. It is a great way to receive the tracking status on your order.

How To Sign Up For Text Notifications
  1. 1. On the order confirmation page (where we THANK YOU FOR YOU ORDER!), there will be a sign up box available for SMS order tracking service.
    Kenneth Cole sign up box labeled Mobile Phone Number for SMS Text Delivery notifications
  2. 2. Complete the form by entering your mobile number and click the “Sign Up” button.
    Your mobile number has been successfully entered to receive text delivery notifications.
  3. 3. You are now signed up to receive the tracking information regarding your shipment.

    Note: You will only receive tracking information for this shipment. To receive tracking information on future shipments, you will need to sign up for each order shipment that is sent out.
  4. 4. Once your order is shipped, you will receive a SMS text message containing the tracking number such as below.
    Kenneth Cole SMS text delivery status updates on your mobile device.